Welcome to the Sweetbite Tours & Sports help centre. Choose a topic below to find answers, or contact us if you can’t find what you need.
Popular Topics
- Orders and payments: placing an order, payment methods, discount codes, order confirmations. Read the FAQ
- Shipping and delivery: costs, delivery times, U.S. orders, rush shipping. Read the FAQ · Delivery & Shipping Policy
- Local pickup: how appointments work. Read the FAQ
- Returns and exchanges: starting a return, refunds, final sale items. Read the FAQ · Returns & Exchanges Policy
- Cancellations and changes: changing an order, lessons and weather. Read the FAQ
- Warranty and product support: racquets, paddles, registration, claims. Read the FAQ
- Lessons, stringing and product advice: choosing equipment, restringing, coaching. Read the FAQ
- Order problems: tracking, delivered but missing, wrong or damaged items. Read the FAQ
Your Account
View your orders and manage your details in My Account.
Policies
Contact Us
Can’t find what you need? Email info@sweetbitesports.com or call 250-857-0709. Please include your order number so we can help faster. We aim to reply within 1–2 business days.
For damaged or missing items, please check the time limits in our FAQs before you contact us.